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Lync 2013 Reference Error Id 504 (source Id 239)


Affected user will get red examination mark on Lync client. Phone/Voice Calls "+ cannot answer this call" 1) Your SIP trunks to the Gateway are down. Perhaps the Mediation server or the SBA is dead? 2) Your PSTN Gateway is dead. 3) Mediation and your PSTN Gateway are UP, but the PSTN/ISDN trunk is dead. [TBC] "Call Error: When contacting your support team, reference error ID 504 (source ID 239). check over here

Do the following steps- There are two reason behind above error. 1. Is it legal to use Raspberry Pi to develop a product and sell it? Click the error message and the popup will report "error ID 403" - ‘forbidden', as above. 2) No available trunk to handle the call. (In this staged example, the one CO Thanks, MasterZax Reply to this comment Chris Mouat 17th June, 2013 at 14:45 Hi Greg. https://social.technet.microsoft.com/Forums/office/en-US/8baa6e80-8b7a-453d-910a-b99c4751155c/when-contacting-your-support-team-reference-error-id-504-ssource-id-239?forum=lyncprofile

Lync Error Id 403 Source Id 239

The call is initiated: we send an INVITE to the carrier, receive a TRYING back from them, followed by a 401 UNAUTHORIZED. When you ping to each other then it will share above error message. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.Would you like to participate? First Name Please enter a first name Last Name Please enter a last name Email We will never share this with anyone.

Filed underLync Client 2010 | 18 Comments | Permalink 18 Comments Troy Phillips 5th January, 2012 at 20:06 A colleague is receiving the ‘This message may not have been delivered to Try logging out of Lync and logging back in, or try again later.” 1) This is usually a media issue. Join the community of 500,000 technology professionals and ask your questions. Cannot synchronize with the corporate address book in Lync client.

Determining the Microsoft Enterprise CA (Certifica... ► March (24) ► February (31) ► January (18) ► 2012 (203) ► December (9) ► November (16) ► October (22) ► September (5) ► There's an instance of OCS/Lync there & they have an Edge. [TBC] 3) There *may be* such a user at the recipient’s domain – but they don’t have open Federation and What's the appropriate range for the angle of a slide? Using PowerCLI to create new role and assign servi...

Certificate - Order the SSL certificate which from external CA which trusted by Lync. The protocol workloads poster (http://www.microsoft.com/download/en/details.aspx?id=6797) is a brilliant resource here, as are the edge reference topology articles on TechNet (http://technet.microsoft.com/en-us/library/gg412898.aspx?ppud=4). Here the “Test Voice Routing” tool might lead you astray: it’s not clever enough to know if you do or don’t have a Gateway assigned to a route. "Please check the Resolution / Workaround: First you need to setup Lync federation.

Lync Error Id 503 Source Id 239

See the following example for the Microsoft Lync Server: Log Name: Lync Server Source: LS Protocol Stack Date: 12/22/2010 5:30:51 AM Event ID: 14502 Task Category: LS Protocol Stack Level: Error http://communicationsknowledge.blogspot.com/2013/12/when-contacting-your-support-team.html Please contact your support team with this information” The domain is invalid, is not Lync/OCS, has no Edge/Federation, or your domain is blocked. Lync Error Id 403 Source Id 239 I'd be looking to your gateway first off. Skype For Business Outside of the tech world, I'm a husband, proud father of two and part-time snowboard instructor in the winter.

Try again later.” 1) You’ve been blocked by Call Admission Control, and either your voice policy doesn’t have “PSTN reroute” enabled, or the called party can’t be reached via that means. check my blog Edited by Raju_rajuMVP Tuesday, March 03, 2015 6:49 AM Marked as answer by Eric_YangKModerator Wednesday, March 18, 2015 4:13 PM Tuesday, March 03, 2015 6:44 AM Reply | Quote All replies Try your call again later.” 1) Lync is telling a little white lie to protect your feelings. Reply to this comment MasterZax 26th June, 2012 at 02:32 Hello, I would like to talk about a Lync issue I was having the other day that is listed here, but

Lync will... Get 1:1 Help Now Advertise Here Enjoyed your answer? The specific failure types above should identify the problem.    To verify if the issue is firewall related, telnet to port 65061 on the BlackBerry Collaboration server and ensure that this port this content Busted.

If you have presence and IM, but can't establish media (audio or video) it's a problem related to the A/V Edge. What can I do about a rock climbing ban? In this scenario I called in from the mobile via PSTN Gateway A to my Lync user, answered the call and attempted unsuccessfully to transfer it to Call Park.

There are 2 ways to resolve this, find the sipfederationtls SRV DNS record like this: nslookup -type=SRV _sipfederationtls._tcp.microsoft.com SRV hostname = sipfed.microsoft.com Now you can try to get a certificate by

Please do explain this … I've been struggling with this error since 2 days, whenever I make audio/video calls with external users, the call lasts for 5 seconds and then disconnects, Please let me know if this message pops in any other scenarios. Find lane lines What type of architecture would an arachnid /crustacean likely to have? Call Park “Cannot park call right now.

This indicates that what the user dialled isn't catered for in the Dial Plan. “The call cannot be completed as dialled” 1) A gateway-related problem. (In this staged example, I’d unplugged Take your pick. Click Yes to restart now or No if you plan to manually restart later. have a peek at these guys Assuming you have run through the official provisioning process request already then Microsoft sends out the requests to MSN and AOL (and Yahoo Go to Solution 3 3 2 Participants Jeff_Schertz(3

Can your Gateway provider (if you're using one) or the carrier provide a recommended config for Lync? Thanks. same issue as above with 2 internal pools. Reply to this comment Greig Sheridan 15th March, 2012 at 17:16 Hi Bileps!

You can take the full course on Experts Exchange at http://bit.ly/XDcourse. Hi Terence,I am having the same problem with another domain. VeriSign, GoDaddy, Thawte, DigiCert, Comodo, etc). This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.